Managing your Whatagraph subscription is straightforward and can be done directly from your account dashboard. Whether you need to upgrade to access more features or downgrade to a more suitable plan, this guide will walk you through the entire process.
Important: Only Admins can access the Subscription section. If you have a different role (such as Manager or Editor), you won’t see this option in your account.
1. Access Your Subscription Settings
Log in to your Whatagraph account
Click on your profile icon in the top right corner
Select Settings from the dropdown menu
Navigate to the Subscription section in the left sidebar
2. Upgrade Your Plan
Click the Change plan button in your subscription settings
Review the available plans and their features
Select your preferred billing cycle (Monthly or Annual)
Choose the plan you want to upgrade to
Click the Upgrade button on your chosen plan
Complete the payment process
Note: If you’re on the Max plan, upgrading or downgrading must be arranged through a call with our team.
3. Switch Between Monthly and Annual Billing
Whatagraph offers both monthly and annual billing options:
Monthly billing: Great for testing higher-tier plans before committing.
Annual billing: Save up to 20% when you choose annual payment.
When selecting your plan, simply toggle between Monthly and Annual billing to choose what works best for you.
4. Downgrade Your Plan
Access your subscription settings
Click Change plan
Select the lower-tier plan you want to switch to
Click the Downgrade button
Confirm your selection
The downgrade will take effect at the end of your current billing period.
Refund Policy
Please note that Whatagraph does not issue refunds. If you’d like to test a higher plan (for example, to access a specific integration), we recommend selecting the monthly billing option. This allows you to try the plan for a month and then decide whether to continue or downgrade at the end of your billing cycle.
By following these steps, you’ll always have the flexibility to adjust your Whatagraph subscription to match your team’s reporting needs.