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Why my Klaviyo campaigns do not appear as an option in the filter?
Why my Klaviyo campaigns do not appear as an option in the filter?

Learn how to refresh the campaign list in the filter settings

Vita Gritenaite avatar
Written by Vita Gritenaite
Updated over a week ago

Have you tried filtering specific Klaviyo campaigns; however, they don't appear on the list? You can now refresh the list to see all available campaigns during the selected date range.

Step 1: Double-check if your date range in the report matches your source to ensure that the campaign appears on the list in the filter. Also, make sure that the Campaign report type is selected here:

Step 2: Click the Choose button under the Select Campaign and try looking for the needed campaign by typing the name in the search bar. If the campaign doesn't appear, please click on the Refresh icon here:

If these steps didn't help you resolve the issue, please get in touch with our customer support team via chat or email hi@whatagraph.com.

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