Suppliers of electronic services, such as Whatagraph, are obliged to charge VAT on the service. If the purchaser of these services is a taxable person, then in certain circumstances, it is the customer rather than the supplier who must account for the VAT.
For this reason, the supplier may ask for the customer's VAT identification number(if they are registered in the EU) to confirm whether the supplier must charge the VAT or whether the customer himself will account for the VAT. If the customer does not have a valid VAT number, then the supplier will charge VAT.
Note: based on the Buyer’s country, the appropriate VAT charges will be included in the total price.
If you have any questions or need additional help, please get in touch with our customer support via live chat or firstname.lastname@example.org