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Why my Meta sources are not appearing in the Source Management section?
Why my Meta sources are not appearing in the Source Management section?

Learn why your Meta source like Instagram, Facebook Page or Facebook Ads do not appear on the list of available sources

Vita Gritenaite avatar
Written by Vita Gritenaite
Updated over a week ago

Have you ever tried connecting your Meta account to add new Instagram, Facebook Page, or Facebook Ads sources but they do not appear as options in the source management? If that is the case, please follow the steps that are provided below.

Step 1: Please go to your source management, select the channel like Instagram, Facebook Page, or Facebook Ads, and click on the button indicating a new account connection:

If you already have a few accounts added, please click on the "Add new +" here:

Step 2: Once you are forwarded to Facebook, please choose "Edit settings" and make sure on all of the pages to choose the first option, to opt into all current and future accounts as shown here:

Or you can choose the second option to opt into the current accounts:

Note: Please make sure that the pages or accounts that you want to add, appear on all of the pages, otherwise the sources will not appear as options. Especially make sure that it appears as an option in the "Business" section. If it doesn't, you would need to gain permission to the business and afterwards, the source will appear as an option.

Step 3: Afterwards, the new sources will appear in the following section:

If you have any questions or need additional help, please get in touch with our customer support via live chat or

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