All Collections
Troubleshoot
Most common issues with Source Verification

Most common issues with Source Verification

A list of potential reasons why your source access could break
Daumante Kubiliunaite avatar
Written by Daumante Kubiliunaite. Updated over a week ago

Here is a list of the most commonly known reasons why the sources cannot be verified:

  1. Active Ad-blocker extensions in a browser, or any applications that have a similar feature.

  2. You are currently logged into the wrong account with no access to the sources.

  3. Permissions to the sources were revoked by a client or by someone else.

  4. Two-factor authentication was applied to your integration account.

  5. The integration account password was changed due to security reasons.

  6. The integration account was deleted and is no longer available.

  7. The integration is having issues on their end that we have no control over.

    In case of any potential issues mentioned above we recommend taking the following actions:

  • Make sure to disable any active adblockers.

  • Check if any permissions were revoked to sources that you are trying to verify.

  • Make sure that two-factor authentication is enabled on the integration account that you are trying to verify.

Google-related integrations.

Please open this link and follow the instructions:

Facebook-related integrations.

Please open this link and follow the instructions:

Please let us know if this instructional article was helpful and if you need further assistance - do not hesitate to message the live chat.

Did this answer your question?