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TikTok Ads doesn't show ad images

Learn why media widgets don't show some ads from TikTok Ads

Updated over 2 weeks ago

Have you ever tried using an expanded media widget in your report for your TikTok Ads, but the images showed up as blank?

If this is what you are seeing, please check if your TikTok Ads were created using a Linked method, also known as Spark Ads. You can find more information about them here. Furthermore, the "In Feed" ads do not display any images through the TikTok Ads API; unfortunately, these types of ads cannot be displayed in reports.

TikTok Ads created using the Spark Ads method—commonly boosted posts—are subject to strict API constraints. TikTok's API does not supply images from Spark Ads, which means these boosted post creatives cannot be displayed.

Based on TikTok Ads support, some Spark Ads may appear if they are authorized via an authorization URL. Such TikTok posts are usually found within the Ads Manager > Tools > Creative Library > Spark Ads posts:

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