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Why isn't my Shopify source showing any data?
Why isn't my Shopify source showing any data?

Learn why your Shopify source is not showing any data

Vita Gritenaite avatar
Written by Vita Gritenaite
Updated over a week ago

Have you ever run into the issue where your newly added Shopify source isn't showing any data? The expected waiting time is typically between 1 to 12 hours, but in certain cases with a large volume of data, it may extend up to 48 hours. Therefore, there's no reason to worry even if the data doesn't appear after 12 hours. Wait until those 48 hours pass and check your report again. If the data is still not visible to you after this period, please reach out to our customer support via chat.

If you have any questions or need additional help, please get in touch with our customer support via live chat or hi@whatagraph.com

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