FAQ

Check out the answers to frequently asked questions

28 articles in this collection
Written by Roberta Kanareika and Giedre Dubisevaite

Whatagraph vs. Dashboards

Difference between Whatagraph and dashboards
Written by Roberta Kanareika
Updated over a week ago

Engagement rate calculation

This is how engagement rate is calculated in Whatagraph
Written by Roberta Kanareika
Updated over a week ago

Why can't I see all my MailChimp data?

Written by Roberta Kanareika
Updated over a week ago

Can I change plans at any time?

Written by Roberta Kanareika
Updated over a week ago

Do you offer a yearly discount?

Written by Roberta Kanareika
Updated over a week ago

What are your subscription periods?

Written by Roberta Kanareika
Updated over a week ago

Can I cancel my account any time?

Written by Roberta Kanareika
Updated over a week ago

What are your data security and privacy policies?

Written by Roberta Kanareika
Updated over a week ago

What are the payment options?

Written by Roberta Kanareika
Updated over a week ago

Is it possible to remove Whatagraph logo from the report?

Adding your logo to the report
Written by Roberta Kanareika
Updated over a week ago

What is an active user in Referral Program?

Claim your free data source when referring an active user.
Written by Roberta Kanareika
Updated over a week ago

What is Whatagraph?

Learn what Whatagraph does in a nutshell.
Written by Giedre Dubisevaite
Updated over a week ago

I would like to set up a live demo with a representative to go over Whatagraph.

Book a call with Whatagraph team member.
Written by Roberta Kanareika
Updated over a week ago

Do you offer a referral program?

I'm a social magnet and I need additional features!
Written by Roberta Kanareika
Updated over a week ago

Do you offer an affiliate program?

Written by Roberta Kanareika
Updated over a week ago

My reports are not showing any data

Zero data in my reports!
Written by Roberta Kanareika
Updated over a week ago

This account is already associated with another user

Why am I getting this error message?
Written by Roberta Kanareika
Updated over a week ago

How does the report automation work?

Written by Roberta Kanareika
Updated over a week ago

Why am I being asked to verify access to my data?

Learn why you received an email asking to verify connection to your data sources, and what you can do about it.
Written by Giedre Dubisevaite
Updated over a week ago

How can I add Instagram page to my account?

Adding additional data source to your client
Written by Roberta Kanareika
Updated over a week ago

Tell me more about the custom integrations

Custom integrations in Whatagraph
Written by Roberta Kanareika
Updated over a week ago

Why does Whatagraph ask for a VAT identification number?

Written by Giedre Dubisevaite
Updated over a week ago

What does a Data Source mean?

Data source definition in the Whatagraph
Written by Roberta Kanareika
Updated over a week ago

Why can't I see my LinkedIn Analytics data?

Written by Roberta Kanareika
Updated over a week ago

Why can't I see all my Instagram data?

Written by Giedre Dubisevaite
Updated over a week ago

Why can't I see all my Twitter data?

Written by Giedre Dubisevaite
Updated over a week ago

Why is Whatagraph asking to manage my Facebook pages?

Written by Giedre Dubisevaite
Updated over a week ago

How do I delete my account?

Written by Giedre Dubisevaite
Updated over a week ago