FAQ

Check out the answers to frequently asked questions

Giedre Dubisevaite avatar Roberta Kanareika avatar Emilija avatar
31 articles in this collection
Written by Giedre Dubisevaite, Roberta Kanareika, and Emilija

How to move my old Instagram data to Instagram Business

Learn how to move IG data from old reports to the new Instagram Business reports
Giedre Dubisevaite avatar
Written by Giedre Dubisevaite
Updated over a week ago

How to connect YouTube Ads to Whatagraph

Running ads on YouTube? Learn how to connect YouTube Ads reporting to Whatagraph and generate your first video ads report.
Giedre Dubisevaite avatar
Written by Giedre Dubisevaite
Updated over a week ago

How to connect SEMrush to Whatagraph

Easily connect SEMrush account to Whatagraph platform
Roberta Kanareika avatar
Written by Roberta Kanareika
Updated over a week ago

Whatagraph vs. Dashboards

Difference between Whatagraph and dashboards
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Written by Roberta Kanareika
Updated over a week ago

Engagement rate calculation

This is how engagement rate is calculated in Whatagraph
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Written by Roberta Kanareika
Updated over a week ago

Why can't I see all my MailChimp data?

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Written by Roberta Kanareika
Updated over a week ago

Can I change plans at any time?

Emilija avatar
Written by Emilija
Updated over a week ago

Do you offer a yearly discount?

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Written by Roberta Kanareika
Updated over a week ago

What are your subscription periods?

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Written by Roberta Kanareika
Updated over a week ago

Can I cancel my account any time?

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Written by Emilija
Updated over a week ago

What are your data security and privacy policies?

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Written by Roberta Kanareika
Updated over a week ago

What are the payment options?

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Written by Roberta Kanareika
Updated over a week ago

Is it possible to remove Whatagraph logo from the report?

Adding your logo to the report
Emilija avatar
Written by Emilija
Updated over a week ago

What is an active user in Referral Program?

Claim your free data source when referring an active user.
Roberta Kanareika avatar
Written by Roberta Kanareika
Updated over a week ago

What is Whatagraph?

Learn what Whatagraph does in a nutshell.
Giedre Dubisevaite avatar
Written by Giedre Dubisevaite
Updated over a week ago

I would like to set up a live demo with a representative to go over Whatagraph.

Book a call with Whatagraph team member.
Roberta Kanareika avatar
Written by Roberta Kanareika
Updated over a week ago

Do you offer a referral program?

I'm a social magnet and I need additional features!
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Written by Roberta Kanareika
Updated over a week ago

Do you offer an affiliate program?

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Written by Roberta Kanareika
Updated over a week ago

My reports are not showing any data

Zero data in my reports!
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Written by Roberta Kanareika
Updated over a week ago

This account is already associated with another user

Why am I getting this error message?
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Written by Roberta Kanareika
Updated over a week ago

How does the report automation work?

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Written by Roberta Kanareika
Updated over a week ago

Why am I being asked to verify access to my data?

Learn why you received an email asking to verify connection to your data sources, and what you can do about it.
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Written by Giedre Dubisevaite
Updated over a week ago

How can I add Instagram page to my account?

Adding additional data source to your client
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Written by Roberta Kanareika
Updated over a week ago

Tell me more about the custom integrations

Custom integrations in Whatagraph
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Written by Roberta Kanareika
Updated over a week ago

Why does Whatagraph ask for a VAT identification number?

Giedre Dubisevaite avatar
Written by Giedre Dubisevaite
Updated over a week ago

What does a Data Source mean?

Data source definition in the Whatagraph
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Written by Roberta Kanareika
Updated over a week ago

Why can't I see my LinkedIn Analytics data?

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Written by Roberta Kanareika
Updated over a week ago

Why can't I see all my Instagram data?

Giedre Dubisevaite avatar
Written by Giedre Dubisevaite
Updated over a week ago

Why can't I see all my Twitter data?

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Written by Giedre Dubisevaite
Updated over a week ago

Why is Whatagraph asking to manage my Facebook pages?

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Written by Giedre Dubisevaite
Updated over a week ago

How do I delete my account?

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Written by Giedre Dubisevaite
Updated over a week ago